Reference

Terms and Conditions for Your ompong288 Account

These terms set out what we expect from you and what you can expect from us when you use ompong288 — covering your account, wallet deposits through DANA, OVO, or GoPay, and access to the lobby where local law and eligible regions permit.

Account eligibility rulesDANA, OVO, GoPay payment termsWallet verification stepsAccess subject to local lawHow disputes are handled
ompong288 Terms and Conditions for Your ompong288 Account
CONTACT FOR TERMS

Reach Us About These Terms

If something in these terms is unclear — or if you need to raise a concern about your account status, a wallet transaction via OVO or DANA, or a decision we have made under these terms — our support team is available to help. Players in Semarang and across Indonesia can reach us through any of the channels below. We aim to respond to terms-related queries within one business day.

Live Chat Start a live chat session directly from the lobby. Describe your terms question and our team will walk you through the relevant clause or escalate if needed.
Contact Form Submit a written query through the contact form in your account dashboard. Attach any transaction reference from your DANA, OVO, or GoPay history to speed up the review.
Account Dashboard Review your account standing, wallet history, and any active restrictions directly inside your dashboard before contacting support — it often answers the question faster.
HOW WE OPERATE

Account Security and Your Rights Under These Terms

We take account integrity seriously. Your login credentials, linked wallet details — whether that is DANA, OVO, or GoPay — and transaction history are held under standard security practices. We do not share your account data with third parties except where required to process a payment or comply with a legal obligation. You have the right to request a summary of the data we hold, to correct inaccurate details, and to ask us to close your account in writing. We retain transaction records for the period required under applicable rules.

Data You Can Request

Write to us through the contact form to ask for a copy of the personal data linked to your account. We process these requests within a reasonable timeframe and respond in writing.

Wallet Security

Your DANA, OVO, or GoPay wallet details are used only to process deposits and withdrawals you initiate. We do not store full wallet credentials on our servers after a transaction completes.

Account Closure

Send a closure request via live chat or the contact form. We will confirm receipt, settle any eligible wallet balance to your registered DANA or OVO account, then close the account.

Cookie and Session Policy

We use session cookies to keep you logged in and analytical cookies to understand how the lobby is used. You can adjust cookie preferences from your browser settings at any time.

Common Questions About These Terms

Below are the questions we hear most often about how our terms work in practice — covering account rules, wallet use, and what happens when something goes wrong.

No. Each person may hold exactly one account. If we detect duplicate accounts linked to the same identity or device, both accounts may be suspended and wallet balances reviewed under our terms.

We review the account under these terms. If the suspension is found to be in error, the wallet balance is returned to your DANA account. If the suspension stands, we follow the process set out in the terms.

Yes, terms can change when our services or local requirements shift. We post a notice on the site and, where we have your contact, send an alert. Continued use after the notice means you accept the update.

Raise the dispute through live chat or the contact form, include the transaction reference from your OVO or GoPay history, and we will investigate. We aim to respond within one business day.

The core terms are the same across Indonesia. However, access to certain features depends on local law in your area — eligibility is your responsibility to verify before using the platform.

Use the contact form in your account dashboard and select the data request option. We confirm receipt and provide a summary of stored data within a reasonable period, in writing.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.